Shipping policy
Shipping Policy
At Tanto Tallow, we strive to deliver your orders quickly and efficiently while ensuring the utmost care in handling our products. Below is our shipping policy to help you understand how we manage your orders.
Processing Time
- Orders are processed within 1–3 business days of purchase.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Options
- Standard Shipping: Free on orders over $100. For orders under $100, a flat rate will apply based on your location.
- Express Shipping: Available at an additional cost during checkout.
Shipping rates and estimated delivery times will be displayed at checkout based on your address.
Domestic Shipping
We ship across Australia using trusted courier services to ensure reliable and timely delivery. Delivery times for domestic orders typically range between 3–7 business days, depending on your location.
International Shipping
We currently offer international shipping to select countries. Delivery times may vary depending on the destination and customs processes, typically ranging from 7–14 business days.
Note: Customs duties, taxes, and additional fees for international orders are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Lost or Delayed Shipments
If your order is delayed or appears to be lost, please contact us at info@tantotallow.com.au with your order details. We will work with our shipping partners to resolve the issue promptly.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Tanto Tallow is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For questions or assistance regarding shipping, please email us at info@tantotallow.com.au.
Thank you for choosing Tanto Tallow. We’re committed to providing a smooth and enjoyable shopping experience.